Internet service provider Spectrum announced changes Monday including increased minimum speeds and guaranteed pricing for three years with bundled services. The changes also include a pledge to address service disruptions quickly, dispatching a technician the same day if requested by a customer before 5 p.m.

The rollout comes as Charter contends with slowing broadband customer growth, defections from the cable TV bundle, and a young, expanding mobile business.

Charter's CEO, Chris Winfrey, expressed his desire for customers to associate reliability and credibility with their cable and broadband provider. He further said that the company is rolling out changes that would help in achieving this goal.

Charter Communications (CHTR) said on Monday that Spectrum has introduced a new 500 Mbps internet plan and has boosted internet speed for existing customers to

As part of its "Life Unlimited" campaign, Charter is including taxes and fees and dropping contracts across residential Internet, TV and phone plans. This article, Charter rolls out more-transparent,