Lorde’s new album Virgin has sparked a wave of frustration among fans - but not because of the music. The singer's crystal-clear CD release, promoted for its recyclable design and sleek aesthetic, is reportedly not functioning in many CD players, according to fans across social media.

Each of Lorde’s first three full-length records had its own sound—“Pure Heroine” leaned into indie-pop, “Melodrama” drew from the ’80s and was often danceable, and “Solar Power” was a comparatively quiet singer-songwriter outing.

Lorde is selling CD versions of her new album, Virgin, that are crystal clear, recyclable, and not listenable — at least for some fans. Across social media, fans have been voicing issues with the clear CD, saying that it doesn’t work on several different players.