As part of an effort to achieve “sustainable staffing goals,” the Summit County 911 Center will use an automated nonemergency ...

“Various technologies can form a part of a call center. For example, an “Automated Attendant” system is conventionally a system that connects to a PBX system, a Centrex system, or an Automatic Call ...

PEPPER PIKE -- The city's dispatch center will start to use an automated attendant in the evenings and on weekends. Mayor Bruce Akers said when residents call City Hall’s main line at (216) 831-8500 ...

Google is letting its Workspace and Google Voice customers use their own pre-recorded prompts and greetings, allowing for greater customisation when bots answer their customers' calls. Now admins can ...

The hold times for people calling for help from Kansas City Police at times have topped two minutes. Police hope a proposed auto attendant could help, but the fire department says the change would be ...

School Closings Attendant™ is a simple, automated attendant system used to capture closings and delays from local schools and businesses. To use the system you must first pre-register with WTHR ...

A new artificial intelligence system will begin answering Portland’s nonemergency phone lines next week, the city’s 911 director told city commissioners Thursday. The system is called “Case Service ...

“Various technologies can form a part of a call center. For example, an “Automated Attendant” system is conventionally a system that connects to a PBX system, a Centrex system, or an Automatic Call ...