Call center software startup Aircall SE hit unicorn status today after raising $120 million in a late-stage funding round, just 13 months after it raised just over half that amount. The Series D round ...

CBTS unites expertise in delivering hosted unified communications, large network solutions, and advanced API integrations with the Five9 Intelligent Cloud Contact Center software enabling a ...

Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As ...

JERUSALEM, ISRAEL, August 30, 2023/EINPresswire.com/ -- Squaretalk, a leading provider of advanced cloud contact center software, today proudly announces the launch ...

inContact, a provider of cloud contact center software and contact center agent optimization tools, announced that an insurance provider has selected inContact to replace legacy software with a cloud ...

Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it at every stage. Cloud contact centers connect agents with customers across ...

In 2025, businesses will continue to migrate their contact center solutions from legacy on-premise hardware and software to cloud-based contact center solutions (CCaaS). And it’s shaping up to be the ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud software for the enterprise contact center market, announced today that it has been selected by a leading ...

Global spending for cloud computing software continues to surge, fueled by AI adoption and digital transformation initiatives, with Software-as-a-Service revenue nearing $300 billion in 2025, ...