The latest reported Comcast customer service scandal reads like a bad joke in an ongoing tragicomedy: A man's house burns down on April Fools' Day, and attempts to cancel Comcast service at the ...

To be fair, it’s more of a nonservice issue that has the cable and internet company’s customers (and maybe the FCC) angry. Comcast (CMCSA) keeps stumbling from customer-service scandals to pricing ...

Comcast has legendarily bad customer service. The cable giant has been rocked by a series of scandals that grew out of its inability to treat customers well. These ranged from making it hard for ...

As we all know by now, calling the cable company to try to cancel your service ranks somewhere between a mugging and hernia surgery. At Comcast, they send you over to a customer retention specialist ...