With a simple download of the Cox app to your smart device, you’ll gain access to the tools you need to manage your Cox services and account effortlessly. (Cox Communications photo) For consumers, ...

Cox has been making it extremely difficult or impossible for some customers to stick with their current Internet speeds despite promising that it won’t force users onto plans with slower uploads. As ...

Cox Communications Inc. has received highest honors in J.D. Power and Associates’ 2008 Residential Regional Telephone Customer Satisfaction Study in the West. It marks the sixth consecutive year that ...

For years, cable companies have been doing everything they can to steal chunks of the $60 billion of yearly revenue generated by telephone companies on voice plans for U.S. consumers. Atlanta-based ...

Jeff Werner is a software engineer and has been writing this column since 2007. Question: I am a Cox cable customer and thinking of going with rival cable competitor because of the high cost of ...