Delta Air Lines will begin testing facial recognition technology this summer at a self-service bag-drop station at the Minneapolis/St. Paul International Airport (MSP). The effort, announced by the ...

There is a big advantage offered by Concierge over generic chatbots. The AI tool will be able to understand when a given situation requires the intervention of a human. As a result, it will know when ...

United Airlines has accused Delta Air Lines of “gaming the system” by asking the U.S. Transportation Department to allow for flexibility on how Tokyo Haneda (HND) slot pairs are utilized while at the ...

Delta Airlines is set to be the first U.S. carrier to test facial-recognition software to match passengers with luggage. Delta customers would be able to scan their faces at new self-service bag-drop ...