On a recent trip to Australia, Mel was a guest of Emirates, flying Heathrow to Sydney in Business Class. From door-to-door chauffeur service to Bulgari toiletries, on-board bar and a seemingly ...

This year, Emirates moved 55.6 million customers, circled Earth 29,290 times on nearly 180,580 flights, and placed orders for 73 new aircraft. The airline celebrated its 40th year of operations in ...

Colin Nagy is a marketing strategist and writes on customer-centric experiences and innovation across the luxury sector, hotels, aviation, and beyond. You can read all of his writing here. Few ...