Metro has created a senior managerial position to oversee the system’s problematic escalators and will speed up some repairs after reports of chronic maintenance deficiencies and faulty equipment.
Metro was warned that its escalator brakes are worn and likely to give out more than a month before a L’Enfant Plaza escalator malfunctioned, sending dozens of passengers free-falling to the mezzanine ...
Metro riders aren’t imagining it: The escalators have gotten worse, the transit agency acknowledges in a new report. Escalators have been breaking down more often — failing after an average of about ...
When Metro escalators break, crowds form. We've all seen it happen. You exit the faregates, and then boom, a deluge of bodies swarm around the dead escalators. Nine times out of 10, Metro wants the ...
WASHINGTON (WUSA9) After both upward escalators failed at the south Dupont Circle Metro station during rush-hour Wednesday morning, a WMATA spokesman acknowledged 20 of the system's other escalators ...