Did you know dealers have the most success reaching customers on cold calls at 8:00 AM? Leveraging proper outbound phone handling tactics allows your dealership to get ahead of the competition by ...
On Thursday, February 8, 2024, the FCC issued a Declaratory Ruling – by unanimous vote – to confirm that Telephone Consumer Protection Act (TCPA) rules apply to calls that use artificial intelligence ...
SUNNYVALE, Calif., Oct. 4, 2023 /PRNewswire/ -- Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions ...
RESTON, Va.--(BUSINESS WIRE)--New research commissioned by Transaction Network Services (TNS) has found that contact center decision makers are under pressure to address growing spam, fraud and call ...