Millions of homeowners and drivers stick with the same carrier for years assuming their clean record or bundled policies will keep premiums predictable.

Insurance rates have skyrocketed since the pandemic, and jaw-dropping renewal notices have left many consumers stretched thin when it comes to protecting their assets. Nearly half of Americans with ...

Customer loyalty is the key to survival in today’s marketplace. Retaining an existing customer is often more profitable than bringing in a new customer and provides a higher return on investment. Yet, ...

Insurance has made strides in improving customer interactions, but more work remains to be done—and the stakes are growing higher. This Talkdesk Research™ report, based on a survey of insurance CX ...

Key Points Interested in Trupanion, Inc.? Here are five stocks we like better. Trupanion beat Q1 expectations and posted ...

Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of links, you’re presented with an AI-generated summary. Three to five specific options, ...

Morrisons is offering free loyalty points to customers after launching its own branded pet and travel insurance.