What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

The good news for Microsoft's applications channel partners is that they've had plenty of time to prepare for the arrival of the company's new customer relationship management package. The hard part ...

The customer is king, or so the old saying goes. It's a very popular claim in the CRM sector, which has moved from being the preserve of giants to a free-for-all. With market leader Siebel Systems ...

DENVER -- Microsoft is launching a partner-driven program to promote early adoption of Dynamics Live CRM, the company announced Tuesday at the Worldwide Partner Conference in Denver. The company will ...

Nutshell reports that choosing a simple CRM involves matching industry needs, prioritizing core features, and testing user experience for effective adoption.