Optimum was experiencing a widespread outage on Monday evening in the Metro New York area. DownDetector.com was showing a huge spike in Optimum users reporting their service was out, which began ...

Q: I have a dispute with Optimum, our cable company. A service technician hit our mailbox with his truck a year ago. I reported the incident immediately and an inspector surveyed the damage a few days ...

Much of the tristate area was plunged into the past Friday evening as a service outage knocked out internet and cable service to Optimum customers across much of Connecticut, New York and New Jersey.