CHARLOTTE, N.C., June 10, 2024 /PRNewswire/ -- T-Metrics, a leader in next-generation omnichannel contact center solutions, announces the availability of the CX-2025 FedRAMP authorized omnichannel ...
CHARLOTTE, N.C., May 30, 2023 /PRNewswire/ -- T-Metrics, Inc., a world-class provider of next-generation omnichannel contact center solutions, is proud to announce it has achieved StateRAMP Authorized ...
8hOpinion
Mid-Major Madness Reacts Results: Games against non-DI teams should count in computer metrics
We can’t unsee it. Those games against non-Division-I teams. They’re happening all over the place these days, and they count, ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Ryan Anderson Plenty has ...
AI agents aren’t human customers, and that breaks everything we know about how markets behave. They don’t have purchasing habits, don’t experience friction and don’t develop brand loyalty. After ...
In recent years, analytics have transformed the science of management. Using metrics and data to measure performance is now a popular way for managers to make decisions about their teams. However, ...
If your cyber dashboard looks like a tech manual, you’re flying blind. Real leaders measure resilience, not patch counts.
An obsession with the numbers can sink your strategy. by Michael Harris and Bill Tayler Tying performance metrics to strategy has become an accepted best practice over the past few decades. Strategy ...
CHARLOTTE, N.C., April 5, 2023 /PRNewswire/ -- T-Metrics, Inc., a world-class provider of next-generation omnichannel contact center solutions, announces it has received Authorization to Operate (ATO) ...
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