Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.
Customer support startup Zendesk is unveiling Zendesk Voice, a cloud-based call center that integrates with the startup’s popular help-desk platform. Launched in 2008, Zendesk offers a web-based, SaaS ...
A growing number of businesses are looking at turning Zendesk into a complete contact center solution, not just a support and ticketing system. Indeed, many companies choose Zendesk not just for its ...
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