The Bank of Queensland is under fire from angry customers over a banking app change which has left many unable to access ...

A leading bank has hiked its interest rates for second time in eight months, blaming higher costs of funding for the rise. Experts expect other lenders could mirror the move. It marks the first bank ...

The latest move on branches brings to an end BOQ’s franchise model, established in 2002, and will lead to branch rationalisation, allowing the lender to focus on growth in its business bank. All of ...

The Australian understands the cuts span areas including marketing, human resources and retail banking, as BOQ seeks to reduce costs and simplify its management and operating structure. A BOQ ...

Liddy today outlined the bank's cost offensive under its Project Pathways — its answer to today's leaner economy — which is aimed at reducing BoQ's 2008 half year cost-to-income ratio of 60 per cent ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Group Executive People and Corporate Services, Daniel Musson, said the ...

The Bank of Queensland is ready to scale out its AI efforts following a trial of agent assist capabilities throughout its customer experience teams. BoQ initially underwent a BETA Trial of Genesys ...

BOQ's Mobile Banking solution has been named Australia's best for the second time at the second annual Amber Awards. The Amber Awards, held last night in Sydney, recognise excellence in eServices and ...

The Bureau of Quarantine (BOQ) is able to distribute up to 5,000 international certificate of vaccinations (ICV) nationwide, an official said Wednesday. According to the BOQ website, the ICV is issued ...

Add articles to your saved list and come back to them any time. BANK of Queensland's small investors might have been short-sheeted by the terms of the company's $450 million capital raising - but they ...