Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In 1990, Jakob Nielsen developed 10 usability heuristics for evaluating ...

Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

Jacqueline Feldman is an artificial intelligence user experience designer. In the world of tech acronyms, that would be the futuristic-sounding “AI UX designer,” but we like her description of the ...

Today, at AWS re:Invent in Las Vegas, the company announced the Amazon Lex automated chat bot designer in preview, a new feature that simplifies the chatbot training and design process by bringing a ...