Insights for designing an effective intake process that supports strategic decision-making and operational success. The post Data-driven decisions start with effective intake forms appeared first ...

For example, if clients fill out paper intake forms, firms may be tempted to ask staff members to manually input client information into their case management software.

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In the wake of the hanging death of Sandra Bland and other recent suicides, the state agency that oversees jails is issuing a new inmate intake form so jailers will ask more specific, direct ...