The endlessly patient brand ambassador takes all sorts of abuse, but one over-entitled customer has him asking a deep question.

Should formal attire be required on longer Carnival Journeys cruises? John Heald discusses the evolution of formal night.

John Heald works a lot of miracles. The Carnival Brand Ambassador answers thousands of questions each week, solves problems for passengers, and sometimes sends them little gifts on milestone or ...

Carnival Cruise Line has addressed an unusual early return for Carnival Celebration and why onboard operations were changed.

Carnival Brand Ambassador John Heald shared a message he received from the cruise line's vice president of beverage operations. Nov 11th is Veterans Day in the US. To recognize that we have ...

Now however, Carnival Cruise Line has decided join the passenger-led activity. That’s right, the cruise line is getting in on the fun with the announcement of a duck mascot, according to Yahoo News.

A strong outlook has powered Carnival stock to a 52-week high. Increased capacity and higher pricing are driving strong earnings growth. Carnival's valuation remains at a discount relative to ...

Oaks Day provided the crowning moment of John McArdle’s career 20 years ago but he’s chasing another Flemington memory in the $500,000 Melbourne Cup Carnival Country Final. McArdle won the ...

It’s officially time to pre-order your glowsticks. On Nov. 8-10, the Electric Daisy Carnival returns to Orlando’s Tinker Field for three days of EDM, techno, dance, house, trance and dubstep.