The airline is ditching its “bags fly free" policy despite having built decades of brand identity and loyalty on the offer.
Southwest Airlines’ calling card is their free checked bag policy; as of May 28, only specific ticket classes will receive ...
United Airlines CEO Scott Kirby and Delta Air Lines President Glen Hauenstein on Tuesday weighed in on Southwest Airlines ...
Several big airlines cut near-term financial forecasts, showing how economic anxiety is starting to hit travel demand. Delta ...
"Clearly, there are some customers who chose them because of that, and now those customers are up for grabs," said Delta's ...
Customers will be charged for their first and second checked bags unless they hold top-tier loyalty status or are traveling ...
Only Southwest Rapid Rewards A-List Preferred Members and Business Select fare passengers will continue to receive two free ...
A reader says Southwest Airlines has lost its way, stripping its egalitarian status and destroying the advantages of flying ...
Dallas-based Southwest announced plans to abandon its free checked bag policy Tuesday. After axing open seating and other ...
Southwest Airlines has changed its “bags fly free” policy and will now begin charging most customers a fee for checked bags, ...
Southwest has customers sounding off after the airline announced an end to its checked bag policy, leading some flyers to say they'll "boycott" the airline.
Southwest customers used to enjoy free checked bags, but the airline company is getting rid of its favored policy.