The Veilguard may have underperformed because it wasn’t a live service game. “In order to break beyond the core audience, games need to directly connect to the evolving demands of players who increasingly seek shared-world features and deeper engagement alongside high-quality narratives in this beloved category,

The Veilguard may have performed below the company's financial expectations. These comments have made their way to the team at BioWare and beyond, and they haven't been received well by key Dragon Age figureheads.