REI is taking a more rugged approach to its return policy. What it did: The outdoor retailer — with its 10 Colorado locations ...
Some REI customers will no longer be able to return items after the company says a "small subset" essentially treated the ...
As of November, thousands of REI members may no longer be eligible for returns or exchanges. As of November, thousands of REI ...
Outdoor gear is expensive and you want to get it right when you invest in that new tent, sleeping bag or pair of hiking boots ...
If you're an REI member and frequently return items, you might want to think twice before your next purchase. According to a ...
The company said it determined less than 0.02% of members have abused the return policy and will no longer be allowed to ...
With holiday shopping ramping up, major retailers like REI, Target and Amazon are revising return policies to combat fraud.
Whether it's at REI or any other store, make sure you double-check their return policy before buying anything.
REI famously has one of the most generous return policies in all of retail and for years maintained a lifetime return policy before dialing it back in 2013. Still, its current policy of 365 days ...