Cognigy, a provider of customer service solutions, has achieved Microsoft Solutions Partner with Certified Software, the highest level of partnership within Microsoft's AI Cloud Partner Program. As a ...

AI excels at analyzing massive datasets to uncover actionable customer insights. Through advanced algorithms, marketers can automatically segment audiences based on demographics, behaviors, ...

Smartly's integration enables streamlined Reddit advertising with automated workflows and creative scalability.

Glance's new platform is powered by an AI architecture fusing predictive intelligence, neural visualization, and real-time orchestration.

SAP at its annual Sapphire conference in Orlando, Fla., unveiled innovations and partnerships that put Business AI in every business user's hands. From a virtually omnipresent Joule assistant to an ...

The CRM Playaz, Paul Greenberg and Brent Leary, held a watch party and put the CX/CRM spotlight on the opening keynote of SAP's Sapphire event held this week. What did they think of what they heard ...

In a landscape where consumers rarely give second chances, real-time behavioral intelligence is becoming the new foundation for exceptional customer experience.

Airship's new Branching and Custom Views capabilities empower marketers to deliver hyper-personalized, interactive experiences that adapt in real time.

Persado Marketing Compliance Agentic AI for Financial Services fuses content compliance, brand fit, and performance.

Docket's AI Seller is a multimodal agent providing product information, tech support, after-hours lead generation, and solution discovery.

Embracing digital commerce requires a shift in mindset. CSOs must ensure digital commerce capabilities are integrated within the sales function and accepted as a key enabler of strategy. By doing so, ...

Birdeye, providers of a platform for hyperlocal marketing, has launched Brand AI and Industry AI in its BirdAI architecture. These custom large language models (LLMs) empower businesses to deploy AI ...