News

HG Insights has launched Market Analyzer and Copilot to help B2B tech vendors construct detailed market analysis and arrive at go-to-market decisions. The new artificial intelligence-native product ...
Cardlytics' Customer Insights Dashboards now include brand affinity, customer migration, and loyalty insights.
KnowBe4, providers of a cybersecurity platform that comprehensively addresses human risk management, has launched KnowBe4 Prevent, an email security product to manage outbound email risk.
Outreach, providers of a revenue workflow platform, has achieved ISO/IEC 42001:2023 certification, developed by the International Organization for Standardization (ISO) and the International ...
Shop-Ware, providers of a cloud-based shop management platform for independent auto repair shops, has launched a CRM system to empower shops to drive repeat business with service reminders and ...
New research from Gartner reveals strategies for organizations to maximize ROI from customer service technology` ...
Curiosity, empathy, and active listening have always been at the heart of great customer experiences. Now, they matter more than ever.
Yogi, providers of a consumer insights platform, today launched Ask Yogi, a conversational artificial intelligence tool that enables consumer goods companies to query their feedback data using natural ...
Klaviyo's conversational AI agent brings the intelligence, convenience, and personal attention of a top in-store associate to online storefronts ...
Chatmeter, providers of a multi-location customer intelligence platform, today launched Pulse Ai: Competitive Intelligence, a tool that unlocks real-time competitive insights in local markets at scale ...
IntelePeer, a conversational artificial intelligence platform provider, has seen its AI Hub and suite of Smart automation solutions certified by HITRUST for information security.
Integrating kiosks with CRM infrastructure is not simply a tech upgrade-it's a strategic investment in guest engagement, operational efficiency, and competitive differentiation.