There are several key differences between using traditional and generative artificial intelligence in the financial services ...

Consumers in the fairly recent past were somewhat tolerant when customer service queries took a long time to be resolved, being quite accustomed to a slow process. The experience of waiting on hold to ...

Businesses are always seeking best-in-class processes to deliver results, streamline efficiency, and reduce costs effectively ...

Money20/20 USA opened with a Sunday Night Live session on fintech’s 20-year progress and future, spotlighting the ...

Women in financial services should embrace a mindset of work-life integration rather than balance to foster a deeper sense of ...

The world is rapidly changing, and supply chains are vulnerable. Retail and consumer goods organisations are besieged by ...

Organisations are adopting Microsoft Copilots to “empower human achievement, democratise intelligence and realise significant ...

Social media identity fraud has risen 25 per cent in the lead-up to the US presidential election on 5 November 2024, ...

Businesses can digitise their operations by leveraging Microsoft’s Business Applications, Modern Work, Copilot and Power ...

Almost nine in ten organisations (87 per cent) believe generative artificial intelligence will give them a competitive edge, ...

Every public sector employee in the UK spends more than eight hours per week managing data and performing routine ...

Critical infrastructure and manufacturing networks are currently under unprecedented attack, with cyber incidents reported ...