To decode the changing landscape, Inc42 and Cashfree Payments hosted the first roundtable of the D2C Leader’s Boardroom ...

Successful companies will be those that can anticipate these changes and respond with ingenuity and innovation.

A consumer dropped his lawsuit against Domino’s Pizza Inc. alleging the restaurant chain allowed technology provider ...

With wallets still tightening, consumers have been careful about where they spend their dollars dining out. Guests worldwide ...

The complaint alleges the technology and e-commerce giant illegally collects and sells sensitive consumer information.

DTE Energy Co. customers will pay a higher electric rate starting next month as the Michigan Public Service Commission on ...

Starting this year, there are a swath of new state and federal consumer protection laws that have already or will soon go ...

Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation — instead, AI can enhance personalization.

The Black Friday and Cyber Monday (BFCM) season came in full force this year—and for e-commerce businesses and agencies alike ...

Running a direct-to-consumer (D2C) business can feel overwhelming. Many struggle with getting products to customers quickly ...

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

In Africa’s economically diverse and highly competitive market, build­ing customer loyalty has never been more important for businesses. The continent’s consumers are highly price-sensitive, driven by ...