New CCaaS Omnichannel platform to unify voice and email services for passengers One Point One Solutions has bagged a contract from Akasa Air to deploy an omnichannel Contact Centre as a Service (CCaaS ...

U.S. airlines were scrambling on Thursday to redo schedules and fielding a flood of customer queries after the federal government ordered flight cuts at some of the nation’s busiest airports, the ...

After two hugely disruptive IT outages in four months, Alaska Airlines is bringing in outside experts to review its entire information technology infrastructure. In July, an unexpected hardware ...

As an Amazon Associate, we earn from qualifying purchases. TweakTown may also earn commissions from other affiliate partners at no extra cost to you. Corsair's Air 5400 has just one-upped the rest of ...

One of our travel reporters flew basic economy from LA to NYC on American Airlines. Another reporter took a basic economy flight from Salt Lake City to NYC on Delta. Both had more spacious seats than ...

Apple announced a quartet of new smartphones at its “Awe Dropping” press event last month, but there was no question which of these was the most exciting. Whereas the iPhone 17, 17 Pro, and 17 Pro Max ...

Vietnam Airlines has confirmed a data breach affecting customer data on a third-party customer service platform. The carrier, announcing the breach on 14 October, says it is among “several global ...

Chinese carriers are protesting the short window provided by the US Department of Transportation (DOT) to comment on a proposed rule banning flights to and from the USA through Russian airspace. The ...

Delta Airlines has launched a global media review, the company has confirmed. The firm’s estimated spending on measured media last year was $150 million, according to agency research firm COMvergence.

NORTHFIELD, Ohio — For one night in Northeast Ohio, time seemed to fold back on itself. On Monday evening at MGM Northfield Park, French duo AIR transported a packed house to the late-’90s dreamscape ...

Confession time: I’m officially over shaving. Sure, it’s quick and convenient, but daily upkeep is no longer for me. And enduring painful monthly waxes? Yup, it got old fast. And if you’re like me and ...

(NEXSTAR) – In early September, the Trump administration announced the dismantling of a Biden-era policy to compensate fliers, a move applauded by a trade group calling for more deregulation that ...