The order passed by the General Administration Department said using third-party communication tools can lead to several potential issues including unauthorised access, data breaches, and leaks of confidential information.

Officials must use only official email services and secure messaging platforms for transmitting confidential and restricted information.

Jammu and Kashmir government has prohibited the use of third-party tools, including WhatsApp and Gmail, for transmission of sensitive official documents. The reasoning given behind this move was that it can lead to data breaches and leaks.

The Jammu and Kashmir government issued guidelines prohibiting officials from using third-party platforms like WhatsApp and Gmail for sensitive communications, urging the use of secure government services instead to prevent data breaches and unauthorized access.

The Jammu and Kashmir government has banned the use of third-party tools like WhatsApp and Gmail for transmission of sensitive official documents, saying it can lead to data breaches and leaks.These platforms are not specifically designed to handle classified or sensitive information,