AI excels at analyzing massive datasets to uncover actionable customer insights. Through advanced algorithms, marketers can automatically segment audiences based on demographics, behaviors, ...

Cognigy, a provider of customer service solutions, has achieved Microsoft Solutions Partner with Certified Software, the highest level of partnership within Microsoft's AI Cloud Partner Program. As a ...

Smartly's integration enables streamlined Reddit advertising with automated workflows and creative scalability.

Glance's new platform is powered by an AI architecture fusing predictive intelligence, neural visualization, and real-time orchestration.

SAP at Sapphire also introduced an operating system for AI development. AI Foundation gives developers a single entry point for building, extending and running custom AI solutions at scale. A new ...

The CRM Playaz, Paul Greenberg and Brent Leary, held a watch party and put the CX/CRM spotlight on the opening keynote of SAP's Sapphire event held this week. What did they think of what they heard ...

Persado Marketing Compliance Agentic AI for Financial Services fuses content compliance, brand fit, and performance.

Embracing digital commerce requires a shift in mindset. CSOs must ensure digital commerce capabilities are integrated within the sales function and accepted as a key enabler of strategy. By doing so, ...

In a landscape where consumers rarely give second chances, real-time behavioral intelligence is becoming the new foundation for exceptional customer experience.

Skai, an omnichannel platform for commerce media, has released Strategic Digital Shelf, Retail Insights, Content Optimization, Retail Operations, and Revenue Recovery, to unify marketing and commerce ...

Airship's new Branching and Custom Views capabilities empower marketers to deliver hyper-personalized, interactive experiences that adapt in real time.

Docket's AI Seller is a multimodal agent providing product information, tech support, after-hours lead generation, and solution discovery.