There are several key differences between using traditional and generative artificial intelligence in the financial services ...

Women in technology need to lean into the power of networking and having advocates in the workplace to support career growth, ...

Consumers in the fairly recent past were somewhat tolerant when customer service queries took a long time to be resolved, being quite accustomed to a slow process. The experience of waiting on hold to ...

One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...

The world is rapidly changing, and supply chains are vulnerable. Retail and consumer goods organisations are besieged by ...

Tiger Health Technology is a company of Tiger Technology, an experienced technology provider with 20 years of expertise in addressing mission-critical storage challenges across various industries.

As a Microsoft partner, ENow is trusted by large enterprises around the globe. It manages over 550 million employees in over 130 countries and its technologies monitor over 22 billion transactions per ...

Dynatrace has launched its platform on Microsoft Azure in Australia to support its joint customers in the region with their ...

Businesses are always seeking best-in-class processes to deliver results, streamline efficiency, and reduce costs effectively ...

Businesses can digitise their operations by leveraging Microsoft’s Business Applications, Modern Work, Copilot and Power ...