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Meet the Verint Containment Bot 🤖🤖 If you want to deliver exceptional self-service to your customers while also reducing the number of interactions that are needed to transfer to a human agent in the contact center, this bot is for you. Verint’s Containment Bot will provide accurate, personalized answers on your customer’s device and channel of choice – and it’s easy to train. Watch the video above for a full introduction ⬆️ | Verint
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