A rat infestation at an apartment block in north-east London has left people "terrified, stressed" and "unable to sleep". One resident filmed more than a dozen rats in the bin store at the Crystal Court flats in Hackney. Notting Hill Genesis, which manages the building, said it was tackling the ongoing pest issues, and apologised for the impact on residents. People living in the building said the rats had been there for around a year, and that they had complained to the management company severa